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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lakessa W

Lakessa W

September 30, 2024

5  out of  5
rating by Lakessa W
"Karen & staff always provide exceptional customer service & low rates! I highly recommend."
We responded:
"Thank you Lakesha! Brittany and Kristina are the best part of our agency!"
Profile photo of Brian Crowe

Brian Crowe

September 3, 2024

5  out of  5
rating by Brian Crowe
"Very courteous, prompt, and professional! Would highly recommend!"
We responded:
"Thank you so much for the kind words. I am so glad (but not surprised) you had a good experience with Brittany. She's the best! "
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John Paul Le

August 2, 2024

5  out of  5
rating by John Paul Le
"Brittany has been helping me handle my Home & Auto Insurance for years now. I've moved away from the area but still use them! The best customer service!"
We responded:
"Thank you so much for the kind words, John Paul. Brittany is the best and we are so thankful to have her in our agency and to have you as a customer!"
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Beverly Marley

May 25, 2024

5  out of  5
rating by Beverly Marley
"Everyone in the office are always so helpful. Very friendly"
We responded:
"Thank you so much for your kind words. We appreciate you!"
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Alan Maples

October 6, 2023

5  out of  5
rating by Alan Maples
"Needed some documents in a hurry! Karen and her staff were able to get me those in just a few minutes with a quick phone call. Thank you guys for all you do!"
We responded:
"Thank you so much for the kind words Alan! We appreciate your business!"
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Jamie Bertram

September 15, 2023

5  out of  5
rating by Jamie Bertram
"Karen and her team are top notch! It’s nice to know you’ve got great people in your corner when you need them!"
We responded:
"Thanks so much Jamie! We appreciate you!"
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Jennifer Sauls

September 13, 2023

5  out of  5
rating by Jennifer Sauls
"Karen has been my State Farm agent for many years for both home and auto. Her customer service is top-notch! She is prompt to answer questions (whether in person, over the phone, or via email) and she works hard to get the best rates that meet your needs."
We responded:
"Thank you so much, Jennifer! We are thrilled to have you as our customer and friend and so glad we were able to save you some $$$!!!"
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Alonzo Patrick

August 9, 2023

5  out of  5
rating by Alonzo Patrick
"Amazing People!!"
We responded:
"Alonzo, thank you so much for the kind words! We are so glad we got to meet and work with you!"
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Steven Giles

March 1, 2023

5  out of  5
rating by Steven Giles
"Great staff that really cares for there clients. Very personable staff and I highly recommend for all your insurance needs."
We responded:
"Thank you so much Steven!"
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James Brumbley

July 1, 2022

5  out of  5
rating by James Brumbley
"Brittany was very knowledgeable and kind.She taylored a policy to my needs.thank you...."
We responded:
"Thank you for the wonderful review, James! Brittany is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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John Everett

April 29, 2022

5  out of  5
rating by John Everett
"These folks really take care of me."
We responded:
"John, thank you! We appreciate your trust in us to take care of your insurance policies."
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Catherine Gervin

November 15, 2020

5  out of  5
rating by Catherine Gervin
"Karen and her Staff are very caring, compassionate and professional. I met her after the loss of a family member. Then I sustained damage to my home during Hurricane Michael! She made the process seamless and I will be forever greatful. She really cares about her customers. Karen is the best!"
We responded:
"Catherine, I'm sorry you been through difficult times as of late! I'm happy to hear we were able to help you in your time of need! We will always be here for you! - Karen"
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Maggie Griffin

November 9, 2020

1  out of  5
rating by Maggie Griffin
"Never settled my claim fo car.damages."
We responded:
"Maggie, thank you for your feedback. My team & I would be happy to help you with this, and get you in touch with the claims department. Please give us a call back at (229) 496-1760. Thank you! – Karen"
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Billie Kearns

October 23, 2020

5  out of  5
rating by Billie Kearns
"Got insurance for a good rate they beat gigco"
We responded:
"Billie, Thank you for allowing us to earn your business! We look forward to serving your insurance needs in the future! - Karen"
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N Wade

September 17, 2020

5  out of  5
rating by N Wade
"Excellent Customer Service and Great Rates! Very Responsive Team! It is already a very stressful process when searching for your forever home. In my 20 year military career I've dealt with every major insurance company you can think of and I am very impressed with State Farm. Not only the rates and coverage I was given but the amazing customer service. My agent, Brittany Lawson was there for me and my family from start to finish. She quickly responded to me and worked directly with my lender to ensure everything stayed right on track. I really appreciate everything she has done for us! You've got a State Farm customer for life! Thank you Brittany!"
We responded:
"Nita, Thank you for this great review! I'm so glad to hear that Brittany has yet again another happy customer! She is a true asset to our team and we're lucky to have her serve so many amazing clients! We look forward to helping you with any and all future needs! - Karen"
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Cathy Manus

September 15, 2020

5  out of  5
rating by Cathy Manus
"I have been doing business with this State Farm office for almost 16 years. Although I now live farther away, I just can't give up this particular office. When I call, I always speak with Wanda Retzel. However, although everyone in the office is supper nice and professional, I ask to speak with Wanda because over the years we have built a friendship and we also love to make each other laugh. Wanda is incredible at what she does. Please don't ever retire Ms. Wanda."
We responded:
"Cathy, Thank you so much for your continuous loyalty to this agency! Clients like you are the reason we come to work everyday with a smile! Wanda is a true rock star and we're beyond blessed to have her on this team! We appreciate reviews like this tremendously! - Karen"
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Robert Gilmore

September 15, 2020

5  out of  5
rating by Robert Gilmore
"Fast professional services with competitive prices."
We responded:
"Robert, Thank you for choosing our agency to help serve your insurance needs! - Karen"
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Jessica Green

September 15, 2020

5  out of  5
rating by Jessica Green
"They are always so quick and on the job! Wanda helped me with my rental insurance. She is great."
We responded:
"Jessica, Wanda is a superstar, we're so glad she is apart of this agency! Thank you for the wonderful review! - Karen"
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Kizzy King

September 15, 2020

5  out of  5
rating by Kizzy King
"They are very nice and makes sure you have everything you need the 1st time. You can't go wrong with State Farm and especially this branch"
We responded:
"Kizzy, Thank you for taking the time to leave such a great review! - Karen"
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Alexandria Simmons

September 15, 2020

5  out of  5
rating by Alexandria Simmons
"I highly recommend this branch to anyone looking for any type of insurance coverage. Ms. Wanda is a pleasant & friendly agent who is very helpful & knowledgeable. She helped me to get multiple types of coverage I needed at the best rates."
We responded:
"Alexandria, I love to hear this! Wanda is an asset to this agency and we're more than pleased to have her on this team serving awesome customers like yourself! - Karen"
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Keith Strickland

September 15, 2020

5  out of  5
rating by Keith Strickland
"We recently called for a quote for auto insurance. Wanda was very helpful and very courteous. We were very pleased with our prices and did not hesitate to switch from our current carrier. We would recommend this agent to anyone interested. Keith and Susan Strickland"
We responded:
"Keith & Susan, Wanda is always a true help to her clients, and we are very pleased to have earned your business! Thank you for your feedback! - Karen"
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Pamela Smith

September 14, 2020

5  out of  5
rating by Pamela Smith
"I recommend this office. Wanda was very professional with assisting me with my needs. Thank You!!!"
We responded:
"Pamela, Thank you for recommending our agency! Reviews like this mean the world to our team! - Karen"
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latasha Humphrey

September 14, 2020

5  out of  5
rating by latasha Humphrey
"Mrs. Wanda has amazing customer service. She really impressed me with State Farm savings. I'm glad I switched and will refer them to others in search of auto or renters insurance."
We responded:
"Iatasha, I'm so glad to hear you had a great experience with Wanda! Earning your business is extremely important to us! - Karen"
Profile photo of Quagelin Lopes

Quagelin Lopes

September 14, 2020

5  out of  5
rating by Quagelin Lopes
"Wanda is amazing and very professional. Dealing with her was like talking to an old friend. I have recommended this office to several people for their insurance needs. The whole staff was friendly and professional and I am glad I switched companies."
We responded:
"Quagelin, Thank you for allowing us to take care of your insurance needs! Your recommendations to others are extremely exciting to Wanda and myself! - Karen"
Profile photo of Courtney Do

Courtney Do

September 14, 2020

5  out of  5
rating by Courtney Do
"Brittany Lawson is the best ever!!! She explained everything very thoroughmy while others just rush to sell a policy. She helped not only myself but also many people in my family. I never had an agent that makes me feel like how Brittany does. She is always there no matter what time to answers any questions I have. I always recommend all my clients to her, and always make sure If I ever need anything dealing with insurance I know she has my back in that!"
We responded:
"Courtney, Thank you for taking the time to leave this amazing feedback! Brittany will be so happy to read this as her clients needs are a very high priority to her! Kind words like these are the reason it is very easy for us to work with our clients! We are lucky to have earned your business! - Karen"